Shipping Policy

At ZAXELLC.COM, we aim to deliver your orders quickly, safely, and reliably. Please review our shipping policy below.

1. Shipping Locations

We currently ship only within the United States.
We do not offer international shipping at this time.

2. Processing Time

Orders are typically processed within 1–2 business days after receiving your payment confirmation.
Orders placed on weekends or holidays will be processed the next business day.

3. Shipping Methods & Delivery Times

Standard Shipping: Estimated delivery within 3–7 business days after processing.
Expedited Shipping: Available at checkout for an additional fee (delivery within 2–3 business days).
Delivery times may vary based on carrier delays, weather conditions, or high volume periods.

4. Shipping Rates

Free Standard Shipping on all orders over $200 (before taxes and discounts).
For orders under $200, shipping costs will be calculated at checkout based on your location and selected service.

5. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.
Please allow 24–48 hours for tracking information to update.

6. Shipping Issues

If your order is lost, delayed, or arrives damaged, please contact us at support@zaxellc.com immediately.
We will assist you in filing a claim or reshipping your order if necessary.

7. Incorrect Shipping Address

It is the customer’s responsibility to provide a correct and complete shipping address.
We are not responsible for orders delivered to incorrectly provided addresses.

8. Changes to This Policy

We may update our Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Changes will be posted on this page.

9. Contact Us

For questions about shipping or your order status, reach out to us:

ZAXE LLC
📧 Email: support@zaxellc.com
📍 Address: 1309 Coffen Ave STE 17164, Sheridan, WY 82801, USA

Effective Date: 2025/02/27